Leonardo · Rio de Janeiro - Rio Branco, Brazil

Job Description: Missão do Cargo: Gerência Sênior, com reporte direto ao C-Level (LATAM). Responsável por sustentar todas as etapas após a assinatura do contrato (Service Delivery), garantindo a melhor experiência ao cliente durante toda a sua jornada contratual. O objetivo é estabelecer uma relação de confiança que potencialize a fidelização e ampliação dos negócios e resultados, com foco principal nas operações do Brasil (onde está concentrada a maior parte das operações), e também na Colômbia (em fase de start-up), com atuação de suporte para LATAM. Responsabilidades do Cargo: Gerenciar as Áreas de Operações de Atendimento e TI, Telecomunicações, Monitoramento dos SLAs Técnicos buscando a aderência aos resultados e entregas previstas, para contratos Brasil e Colombia. Planejar manutenções e upgrades tecnológicos, garantindo alta disponibilidade da infraestrutura operacional. Liderar o PMO (Program Management Office), Logística e Implantação, com foco na gestão de riscos e no sucesso do cliente. Consolidar e priorizar demandas de investimentos (projetos transversais e estratégicos), otimizando os recursos disponíveis e convocando a Diretoria quando necessário. Promover a melhoria contínua dos processos, com foco em aumento de produtividade e redução de custos. Apoiar as áreas Comerciais e de Pré-Vendas na identificação de novas oportunidades de negócio. Compartilhar com Pré-Vendas e Comercial informações relevantes sobre lições aprendidas, custos operacionais e demais dados úteis à construção de propostas. Experiência Prévia Necessária: Experiência sólida em gestão de operações de serviço e atendimento ao cliente, incluindo monitoramento de indicadores de desempenho (KPIs) e ambientes de alta disponibilidade. Vivência em gestão de áreas de infraestrutura de telecomunicações de grande porte (Satélite, Datacenters, Backhaul). Habilidade na gestão de fornecedores de campo (Field Service) e prestadores de serviços técnicos. Atuação comprovada em PMO, gestão de CAPEX / OPEX e processos de planejamento. Diferencial: experiência em operações ou projetos em empresas dos segmentos de Satélite, Operadoras de Telecom, Utilities, Oil & Gás, ou Marítimo. Formação: Graduação completa em Engenharia de Telecomunicações, Elétrica, Produção ou áreas correlatas. Idiomas Inglês: Avançado / Fluente (obrigatório). Espanhol: Desejável / Preferencial (não obrigatório). Perfil do Profissional: Liderança de equipes multidisciplinares, com forte organização, dinamismo, senso de urgência e visão de dono. Excelente relacionamento interpessoal; habilidade para construir parcerias com clientes, parceiros e outras áreas internas. Capacidade de gestão de conflitos e orientação para resultados. Habilidade de comunicação e apresentações executivas, especialmente em interações com a alta liderança. Domínio de Excel e PowerPoint. Diferenciais: conhecimento em Power Query, Power BI e implantação de tecnologias voltadas ao aumento da produtividade. Declaração de Igualdade de Oportunidades: Comprometemo-nos com a diversidade e inclusão em nosso local de trabalho. Seniority: Primary Location: BR - Rio de Janeiro - Rio Branco Additional Locations: Contract Type: Permanent Hybrid Working:

Leonardo · Gloucester, United Kingdom

Job Description: The Leonardo Cyber Security Division is looking to recruit a Principal DevSecOp Engineer to join its UK based engineering team working within a highly secure environment; with responsibility for providing a bridge between software development, testing, infrastructure, operations and system administrators to facilitate efficient, continuous and high-quality software and environment delivery. The processes and tooling implemented by the Principal DevSecOps Engineer will enable source code and associated artefacts to be installed and configured on scalable infrastructure across environments which comply to strict security regulations. The Principal DevSecOps Engineer will typically combine the skills of software coding and/or scripting, process reengineering and infrastructure provisioning with exemplary leadership, team working and communication skills. The Principal DevSecOps Engineer should have a good breadth of knowledge across the disciplines of software development and how software and infrastructure is deployed. The ideal candidate will have demonstrable experience of performing in a similar strategic and leading DevSecOps position, and preferably working in a secure environment. You will possess a strong all round technical ability with an excellent working knowledge of platform capability area for Cloud / Hybrid and on-premise network and systems infrastructure technologies. An awareness of cyber security capabilities is advantageous. You will need to have strong experience in owning and overseeing the building, implementing and maintaining of systems with complex architectures on client site; with on-going proactive operational support, and working closely with key stakeholders and end users. Working within a specialist skilled engineering team providing 1st to 3rd line support to the client. These roles demand excellent technical skills with the responsibility to support, maintain and operate systems while conforming to industry best practice and/or Leonardo best practices and technical designs. The principal role will require excellent leadership and team working attributes but also requires the ability to take accountability to work independently. Projects will be from the full systems engineering lifecycle from Concept Exploration through to In-Service Support providing the opportunity to develop your experience while supporting the requirements management, system architecture and design, subsystem design and development, system integration, test and acceptance and specialist technical support. What you’ll do as a Principal DevSecOps Engineer: As a Principal DevSecOps Engineer within the Cyber Division, you will typically be working as part of a larger Project team including the design, development and testing of secure systems, including but not limited to, Information Management Systems, Command and Control systems, Security Monitoring of IT, IoT and CNI systems and services. These roles will have the ability to take ownership / implement the DevSecOps side of the engineering delivery of one or more work packages, including the planning, estimation, execution and progress reporting of own workload and that of other team members. What we need from you: Assist in the overall implementation of new software / applications / packing for the Cyber division. Analyse requirements, design, implement and unit test software code and supporting artefacts using appropriate tools. As required, lead on software/application development activities. Plan and undertake installations on development, test, reference and operational environments. Deliver consistent high-quality software and environmental builds through automation. Creation and maintenance of automaton frameworks for software and/or environment provisioning and ongoing operation. Managing and controlling software configuration for projects including the source repository. Implement and maintain of Continuous Integration (CI) and/or Build pipelines where appropriate. Understand change control and release management practices. Ensure high availability and security of systems through robust monitoring, logging, and alerting. Assist in data engineering activities (data cleansing, integration, onward data analytics). Provide application support to existing deployed services. Contribute to the improvement and efficiency of the Cyber division. You really must have: A good working knowledge and experience of various techniques with a broad scope of skills and experience of mainstream IT infrastructure services and components including: Demonstrable experience of performing a similar role, ideally within a secure or regulated environment. Lead the development and implementation of DevSecOps tools and practices. Support and mentor fellow DevSecOps engineers, fostering a collaborative and high-performing culture and driving continuous improvement to address operational issues. Advanced experience of Infrastructure as Code (IaC) practices and automation tools (Terraform & Ansible) for automating infrastructure builds and configuration. Strong experience of designing and implementing CI/CD pipelines (GitHub Actions, Jenkins) to automate builds, tests & deployments to ensure secure and compliant delivery of applications. Proficiency in managing Kubernetes clusters in a production setting, with a focus on security and scalability. Previous experience of developing and managing Helm charts for secure Kubernetes application deployments. Strong understanding of Git and Source Code Repository management (GitLab, GitHub); with experience of Branching Strategies for controlled Release Management. O/S System Administration experience - Linux, Windows level scripting. Good knowledge of Agile methodologies, SCRUM, BDD, TDD. Clear and effective communication skills. Strong analytical skills with an aptitude for solving complex/technical problems. Flexible and adaptable attitude, capable of acquiring new skills. Objective and logical with an enquiring and creative mind. It would be nice if you had : Data Engineering – experience of one or more: Apache ecosystem, SQL, Python. Web - HTML, CSS, JavaScript, XML, SOAP. Experience with Secure DevSecOps within an Agile /SAFe environment. Containerisation & Orchestration - Docker, Podman, Kubernetes, Rancher etc. Software development capability. Any form of prior development expertise would be beneficial, but the eagerness and desire to learn new technologies would be preferable. Security Clearance You must be a sole UK National and hold current UK Developed Vetting (DV) security clearance. For more information and guidance please visit : https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels Life at Leonardo With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. Pension: Award winning pension scheme (up to 10% employer contribution) Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us Wellbeing: Employee Assistance Programme, access to Mental Health support, Financial wellbeing support, network groups (Enable, Pride, Equalise, Reservists, Carers) Lifestyle: Discounted Gym membership, Cycle to work scheme Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance) Training: Free access to more than 4000 online courses via Coursera Referral Incentive: You can earn a reward for successfully referring a friend or family member Bonus: Scheme in place for all employees at management level and below For a full list of our Company benefits please visit our website. Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 7,000 are based in the UK. At Leonardo UK, we believe that a diverse and inclusive work environment unlocks our people’s full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all of our people, creating a culture where everyone can thrive, feel safe and have a sense of belonging and connection. This is a great opportunity to bring your talents and form an integral part of Leonardo’s future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us. Primary Location: GB - Gloucester Contract Type: Permanent Hybrid Working: Hybrid