1402 posizioni · 1402 aperte · 210 scadute
Mostra scaduteCustomer Success Manager
IbridoDocebo · Milan, Italy
managerfull time501-1000E-learningenglishArtificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. The Adventure Ahead 🗺️ As our Manager of Customer Success for SEEMEA and DACH, you are the strategic captain leading a high-performing team across these vibrant, diverse markets. You will transform complex customer challenges into educational victories, ensuring our clients throughout Southern and Eastern Europe, the Middle East, Africa, and German-speaking regions achieve massive business impact. Your mission is to foster a culture of excellence and local expertise, proving that with the right AI-powered learning strategy, our customers' potential is truly limitless. The Day-to-Day 🛠️ - Lead the Charge: Execute a high-impact Customer Success strategy that aligns perfectly with Docebo's global vision and specific SEEMEA/DACH regional objectives. - Coach for Greatness: Manage and mentor a team of Success professionals, providing the guidance and support they need to deliver exceptional customer experiences. - Measure What Matters: Define and monitor clear KPIs and metrics to track team performance and ensure we are consistently hitting our retention and growth targets. - Bridge the Borders: Foster a customer-centric culture that promotes knowledge sharing and collaboration across different geographical regions and internal departments. - Advocate for Success: Build and maintain deep relationships with key customers, acting as a strategic advisor to help them maximize their investment in Docebo. - Refine the Playbook: Develop and implement standardized processes and best practices that drive efficiency and scalability within our regional success operations. - Harness the Data: Utilize customer success platforms to monitor account health and proactively identify opportunities for process automation and improvement. Your Superpowers 🦸 - Proven Captain: You bring at least 3-5 years of leadership experience managing customer-facing teams, ideally within a B2B SaaS environment. - Linguistic Virtuoso: You are fully fluent in both Italian and English, enabling you to navigate complex business conversations and build rapport across the SEEMEA region effortlessly. - Strategic Architect: You have a proven track record of helping customers achieve business outcomes that naturally lead to upsell and cross-sell opportunities. - Global Collaborator: You are a self-driven, collaborative leader who can build strong relationships virtually and handle high-pressure situations with ease. - Empathetic Advisor: You demonstrate high emotional intelligence, balancing deep empathy for the customer with the commercial requirements of the Docebo relationship. - Tech Enthusiast: You hold a Bachelor’s degree (or equivalent) and possess a strong desire to master HR and LMS technologies. - Regional Explorer: You are ready and willing to travel (with notice) up to 25% of the time to engage with your team and customers across the region. Bonus Points 🌟 - Industry Veteran: Previous experience specifically within the Learning Management System (LMS) or HR technology space. - Process Pro: Familiarity with specific Customer Success automation tools or advanced CRM methodologies. - Multicultural Expert: Direct experience managing teams or customers specifically within the DACH (Germany, Austria, Switzerland) markets. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [email protected]. The email should also include the position you’re interested in.
Pubblicato 2 mesi faVedi dettagliSTMicroelectronics · SG
midfull time10001+SemiconductorsOUR STORY At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today. When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world. Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential. Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you. YOUR ROLE A) Working independently, is responsible to manage and works with a group of Maintenance staff in achieving the best possible maintenance cost per wafer, equipment reliability, equipment yields and throughput parameters. B) Provide technical support and expertise on specific tools to Maintenance Specialist and Line Support Staffs. C) Translates the requirements of Production and Engineering needs into maintenance tasks and work closely with them to achieve the overall committed targets in all aspects of manufacturing parameters. INTERNAL: A) Daily; with Production and Engineering in prioritizing and solving problems affecting production targets and wafer quality. B) Informal; with IE & Central Support group in equipment installation/relocation and OEE improvement projects. C) When required; with Facilities in resolving facilities-related problems D) When required; with Purchasing, Store, Material Planner, Central Maintenance for all spare parts related issues EXTERNAL: A) When required, meet Equipment vendors on machine / process related improvement B) When required, vendor meeting to discuss any equipment related outstanding issue. C) When required, with Local/overseas engineering company on technical services D) When required, attend to Customer audit (through ST QA) YOUR SKILLS & EXPERIENCES A) The incumbent must be specialized and having minimum knowledge in at least one or two semiconductor equipment type. B) The incumbent must be having good technical knowledge on semiconductor manufacturing. C) The incumbent is required to demonstrate some leadership skill. D) The incumbent is required to resolve equipment problems with limited resources. E) The incumbent is required to write procedures and should be able to define improvement actions and carry actions with minimum supervision. F) The incumbent is required to involves in innovation FIT meetings and report on the progress to the direct supervisor. G) The incumbent is also required to meet the equipment vendors for improvements or to resolve problems. The incumbent should adhere to escalation policy ensuring proper management notification and technical direction, while developing action plans to resolve all situations. ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance. At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture. To discover more, visit st.com/careers.
Pubblicato 2 mesi faVedi dettagliSTMicroelectronics · Rennes, FR
internshipfull time10001+SemiconductorsfrenchenglishChez STMicroelectronics, nous sommes convaincus que la technologie est un moteur d’innovation et a un impact positif pour les entreprises, les personnes et la société. En tant qu’acteur mondial des semiconducteurs, nos technologies de pointe et nos composants électroniques sont invisibles mais au cœur du monde d’aujourd’hui. Rejoindre ST, c’est intégrer une entreprise internationale riche de plus de 115 nationalités, présente dans 40 pays, et rassemblant plus de 50 000 talents passionnés et engagés, tous unis par la volonté de créer et d’inventer la technologie de demain. Innover demande bien plus que des compétences techniques : cela nécessite des personnes inspirantes, qui savent collaborer avec respect et enthousiasme. Des collaborateurs animés par la passion, prêts à remettre en question le statu quo, à faire avancer l’innovation et à révéler leur plein potentiel. Venez vivre cette aventure avec nous et contribuez à construire un futur plus intelligent et plus durable, en alliant responsabilité et innovation. Notre technologie commence avec vous. Les composants sécurisés sont la clef de voute de nombreuses applications dans des domaines divers et variés tel que le bancaire, les télécommunications, la télévision numérique, l’identification (passeport, carte professionnelle de santé) ou le contrôle d’accès à des ressources matérielles (TPM)… Ainsi, la production de composants sécurisés dépasse largement les dizaines de milliards de pièces par an à l’échelle mondiale. Or les composants sécurisés sont menacés depuis près de vingt ans par des attaques matérielles et logicielles. Pour assurer que nos composants ne sont pas vulnérables à ces attaques, nous effectuons en interne des validations sécuritaires portant sur ces deux aspects. Le Secure lab regroupe des experts en sécurité logicielle et matérielle dans une organisation transverse pour apporter de la sécurité aux différentes équipes projets de ST. Le Secure lab a notamment la charge de mener les validations sécuritaires évoquées ci-dessus sur des produits ST. Dans le cadre de ces évaluations, nous faisons entre autres des missions de fuzzing. Cela implique le développement d’un fuzzer adapté à chaque cible, le déploiement de ce fuzzer sur une ferme de calcul et enfin l’analyse et la restitution des résultats (bugs et vulnérabilités). Ce fuzzer est développé en adaptant un framework de fuzzing et d’émulation interne basé sur AFL++ et unicorn. Vous serez intégré à l’antenne Rennaise du Secure lab. Vous aurez pour mission d’épauler les experts du Secure lab sur le développement de fuzzers, leurs déploiement et l’analyse de leurs résultats. A propos de vos missions Vous commencerez l’alternance sur un projet simple et une sous-partie du périmètre suivant pour évoluer au fil de votre alternance et de votre prise d’expérience. * Développement de fuzzers basés sur le framework de fuzzing interne (développement en C, fuzzing). * Déploiement des fuzzers sur la ferme de calcul (conteneur, python). * Emulation de composants (développement C, embarqué, émulation logicielle). * Analyse des résultats : qualité du fuzzing, tri des bugs (sécurité logicielle, C / assembleur). * Vous travaillerez en équipe et serez supervisé, à mesure de votre autonomie, dans chacune de ces missions. A propos de vous Vous êtes accepté en master ou diplôme d'ingénieur en informatique et cherchez une alternance de 2 ou 3 ans (respectivement en bac +3 ou bac +2). Vous cherchez une alternance dans le domaine de la sécurité logicielle, avec des notions de sécurité matérielle. Vous aimeriez une alternance au périmètre large, impliquant de nombreux domaines de compétences (qui se rajouteront progressivement). Vous préférez une solution simple, mais efficace plutôt qu’une solution idéale ; de bonnes performances d’exécution plutôt qu’un développement facile ; des bugs complexes et exigeants plutôt qu’un énième stack-based buffer overflow. Nous recherchons un esprit curieux, appliqué, souhaitant développer des compétences de développement bas-niveau et de sécurité logicielle, tout en touchant à divers autres domaines. Les compétences attendues sont : * Bonne capacité d’analyse. * Familier avec le développement logiciel et l’algorithmie. * Bases de sécurité logicielle. Des notions de C/C++, d’assembleur, de python, Linux, conteneur, optimisation, git, développement embarqué ou attaques matérielles sont un plus. ST est fière d’être certifiée parmi les 17 entreprises mondiales « Global Top Employers 2025 » et d’être la première et unique entreprise de semi-conducteurs à recevoir cette distinction. ST a été distinguée dans ce classement grâce à sa démarche d’amélioration continue, se démarquant notamment par son engagement en matière d’éthique et d’intégrité, de sens et de valeurs, d’organisation et de gestion du changement, ainsi que par sa stratégie commerciale et ses performances. En France, ST a également obtenu la labélisation Happy Trainee 2025. Nous cultivons un environnement de travail inclusif et diversifié, où la discrimination n’a pas sa place. Notre ambition est de recruter et de fidéliser des talents reflétant la richesse des sociétés dans lesquelles nous évoluons. Nous nous engageons à l’équité dans le développement des carrières, les opportunités professionnelles et la rémunération. Chez ST, nous encourageons les candidats qui ne remplissent pas forcément tous les critères à postuler, car nous croyons en la richesse des parcours variés et offrons de réelles opportunités d’apprentissage et d’évolution. La diversité, l’équité et l’inclusion sont des valeurs fondamentales qui façonnent notre culture d’entreprise. Pour découvrir toutes nos opportunités, rendez-vous sur st.com/careers.
Pubblicato 2 mesi faVedi dettagliChargeback Specialist
IbridoSatispay · Luxembourg, Luxembourg
full time501-1000FintechPlease note that this opportunity requires relocation to our Barcelona office. About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Chargeback Specialist, you’ll be the person who manages and resolves complex disputes and chargebacks, ensuring efficient, timely, and fair resolutions while protecting customer trust and our financial integrity. Here's what your day-to-day will look like: - Handle Complex Disputes and Chargebacks – Managing the full lifecycle for high-priority or complex cases: from intake and investigation to evidence compilation, response drafting, and escalation. - Perform Deep-Dive Analysis – Analyzing dispute and chargeback data to spot root causes, emerging patterns, and process gaps to drive prevention and recovery steps. - Contribute to Process Optimisation – Actively identifying and proposing improvements to workflows, SLAs, and quality checks to increase win rates and reduce manual effort. - Ensure Compliance – Maintaining expert-level knowledge of applicable regulations and industry best practices related to chargebacks and consumer protection. - Cross-functional Collaboration – Partnering with FinCrime, Customer Support, Legal, and Product to provide expert input to prevent chargebacks upstream. - Tools & Reporting – Expertly using and refining internal tools and reporting to monitor performance, quality, and risk metrics. Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? - Experience – You have 3+ years of experience in chargeback management, payment operations, or risk operations within fintech, e-commerce, or financial services. - Dispute Resolution Expertise – Proven understanding of dispute categories, evidencing standards, and resolution pathways across different payment rails. - Regulatory Knowledge – Strong knowledge of EU regulations and consumer protection. - Data Analytics – Advanced analytical skills with the ability to interpret data, identify trends, and drive data-informed decisions. - Operational Excellence – High attention to detail, strong organisation, and the ability to work independently in a fast-paced environment. - Communication Skills – Excellent ability to explain complex technical topics clearly to both technical and non-technical audiences. CareAbout: how we support your impact We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout: - ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) - 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries) - ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) - 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) - 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Equal Opportunity Employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here https://www.satispay.com/en-it/company/values/. #LI-VR1 #LI-HYBRID By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/
Pubblicato 2 mesi faVedi dettagliChargeback Specialist
IbridoSatispay · Warsaw, Poland
full time501-1000FintechPlease note that this opportunity requires relocation to our Barcelona office. About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Chargeback Specialist, you’ll be the person who manages and resolves complex disputes and chargebacks, ensuring efficient, timely, and fair resolutions while protecting customer trust and our financial integrity. Here's what your day-to-day will look like: - Handle Complex Disputes and Chargebacks – Managing the full lifecycle for high-priority or complex cases: from intake and investigation to evidence compilation, response drafting, and escalation. - Perform Deep-Dive Analysis – Analyzing dispute and chargeback data to spot root causes, emerging patterns, and process gaps to drive prevention and recovery steps. - Contribute to Process Optimisation – Actively identifying and proposing improvements to workflows, SLAs, and quality checks to increase win rates and reduce manual effort. - Ensure Compliance – Maintaining expert-level knowledge of applicable regulations and industry best practices related to chargebacks and consumer protection. - Cross-functional Collaboration – Partnering with FinCrime, Customer Support, Legal, and Product to provide expert input to prevent chargebacks upstream. - Tools & Reporting – Expertly using and refining internal tools and reporting to monitor performance, quality, and risk metrics. Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? - Experience – You have 3+ years of experience in chargeback management, payment operations, or risk operations within fintech, e-commerce, or financial services. - Dispute Resolution Expertise – Proven understanding of dispute categories, evidencing standards, and resolution pathways across different payment rails. - Regulatory Knowledge – Strong knowledge of EU regulations and consumer protection. - Data Analytics – Advanced analytical skills with the ability to interpret data, identify trends, and drive data-informed decisions. - Operational Excellence – High attention to detail, strong organisation, and the ability to work independently in a fast-paced environment. - Communication Skills – Excellent ability to explain complex technical topics clearly to both technical and non-technical audiences. CareAbout: how we support your impact We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout: - ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) - 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries) - ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) - 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) - 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Equal Opportunity Employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here https://www.satispay.com/en-it/company/values/. #LI-VR1 #LI-HYBRID By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/
Pubblicato 2 mesi faVedi dettagliChargeback Specialist
IbridoSatispay · Milan, Italy
full time501-1000FintechPlease note that this opportunity requires relocation to our Barcelona office. About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Chargeback Specialist, you’ll be the person who manages and resolves complex disputes and chargebacks, ensuring efficient, timely, and fair resolutions while protecting customer trust and our financial integrity. Here's what your day-to-day will look like: - Handle Complex Disputes and Chargebacks – Managing the full lifecycle for high-priority or complex cases: from intake and investigation to evidence compilation, response drafting, and escalation. - Perform Deep-Dive Analysis – Analyzing dispute and chargeback data to spot root causes, emerging patterns, and process gaps to drive prevention and recovery steps. - Contribute to Process Optimisation – Actively identifying and proposing improvements to workflows, SLAs, and quality checks to increase win rates and reduce manual effort. - Ensure Compliance – Maintaining expert-level knowledge of applicable regulations and industry best practices related to chargebacks and consumer protection. - Cross-functional Collaboration – Partnering with FinCrime, Customer Support, Legal, and Product to provide expert input to prevent chargebacks upstream. - Tools & Reporting – Expertly using and refining internal tools and reporting to monitor performance, quality, and risk metrics. Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? - Experience – You have 3+ years of experience in chargeback management, payment operations, or risk operations within fintech, e-commerce, or financial services. - Dispute Resolution Expertise – Proven understanding of dispute categories, evidencing standards, and resolution pathways across different payment rails. - Regulatory Knowledge – Strong knowledge of EU regulations and consumer protection. - Data Analytics – Advanced analytical skills with the ability to interpret data, identify trends, and drive data-informed decisions. - Operational Excellence – High attention to detail, strong organisation, and the ability to work independently in a fast-paced environment. - Communication Skills – Excellent ability to explain complex technical topics clearly to both technical and non-technical audiences. CareAbout: how we support your impact We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout: - ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) - 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries) - ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) - 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) - 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here https://www.satispay.com/en-it/company/values/. #LI-VR1 #LI-HYBRID By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/
Pubblicato 2 mesi faVedi dettagliChargeback Specialist
IbridoSatispay · Amsterdam, Netherlands
full time501-1000FintechPlease note that this opportunity requires relocation to our Barcelona office. About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Chargeback Specialist, you’ll be the person who manages and resolves complex disputes and chargebacks, ensuring efficient, timely, and fair resolutions while protecting customer trust and our financial integrity. Here's what your day-to-day will look like: - Handle Complex Disputes and Chargebacks – Managing the full lifecycle for high-priority or complex cases: from intake and investigation to evidence compilation, response drafting, and escalation. - Perform Deep-Dive Analysis – Analyzing dispute and chargeback data to spot root causes, emerging patterns, and process gaps to drive prevention and recovery steps. - Contribute to Process Optimisation – Actively identifying and proposing improvements to workflows, SLAs, and quality checks to increase win rates and reduce manual effort. - Ensure Compliance – Maintaining expert-level knowledge of applicable regulations and industry best practices related to chargebacks and consumer protection. - Cross-functional Collaboration – Partnering with FinCrime, Customer Support, Legal, and Product to provide expert input to prevent chargebacks upstream. - Tools & Reporting – Expertly using and refining internal tools and reporting to monitor performance, quality, and risk metrics. Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? - Experience – You have 3+ years of experience in chargeback management, payment operations, or risk operations within fintech, e-commerce, or financial services. - Dispute Resolution Expertise – Proven understanding of dispute categories, evidencing standards, and resolution pathways across different payment rails. - Regulatory Knowledge – Strong knowledge of EU regulations and consumer protection. - Data Analytics – Advanced analytical skills with the ability to interpret data, identify trends, and drive data-informed decisions. - Operational Excellence – High attention to detail, strong organisation, and the ability to work independently in a fast-paced environment. - Communication Skills – Excellent ability to explain complex technical topics clearly to both technical and non-technical audiences. CareAbout: how we support your impact We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout: - ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) - 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries) - ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) - 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) - 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here https://www.satispay.com/en-it/company/values/. #LI-VR1 #LI-HYBRID By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/
Pubblicato 2 mesi faVedi dettagliSTMicroelectronics · Cornaredo, IT
internshipfull time10001+SemiconductorsOUR STORY At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today. When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world. Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential. Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you. YOUR ROLE Join our MEMS Software Solutions team! We are looking for an intern focused on the end-to-end development of an AI agent dedicated to technical support for ST MEMS sensors and related software (drivers, libraries, GUIs, configuration tools, documentation, etc.). The goal of the internship is to design and implement an AI assistance system that integrates heterogeneous information sources (technical documentation, FAQs, code examples, application notes) and automation workflows to provide contextual and actionable answers to customers and internal support teams. The main activities will be: * Requirements analysis for the AI agent supporting MEMS sensors (question types, use cases, required integrations) * Architectural design of the AI agent system (workflows, components, integrations with APIs and document repositories) * Integration of AI models (LLMs / language models and retrieval tools) to understand user queries, search for information in technical documentation, generate structured and technically sound answers * Content ingestion and preparation: collection and organization of datasheets, application notes, user manuals, FAQs, definition of indexing/embedding and retrieval (RAG) strategies * Development of backend workflows and services to orchestrate AI calls, query data sources (databases, file systems, internal APIs), and log requests and responses for later analysis * Development of access interfaces to the agent (e.g. REST APIs, a simple web frontend / GUI or integration into existing tools) * Definition and implementation of tests (functional and regression) to validate the technical correctness of answers, and verify robustness and reliability of workflows and services * Monitoring and continuous improvement of the AI agent: analysis of real interactions, prompt tuning and refinement of retrieval pipelines, performance optimization (latency, cost, answer quality) * Documentation of the developed solutions (architecture, workflows, usage and maintenance best practices) * Build and deploy intelligent AI agents using Python, optimizing memory, and reasoning YOUR SKILLS & EXPERIENCES * Undergraduates or recent graduates in Computer Science, Computer Engineering, Electronic / Automation Engineering, Data Science, AI, or equivalents in the STEM field * Experience with Python or other scripting languages for test automation * Good knowledge of C++ programming language * Familiarity with REST APIs, JSON, web services, and system integration concepts * Interest and basic theoretical background in Artificial Intelligence / Machine Learning, in particular language models, classification, information retrieval, or RAG techniques * Ability to read and understand technical documentation in embedded / electronics domains (sensors, microcontrollers, communication protocols) * Proficient in debugging tools, version control systems (e.g., Git), and CI/CD pipelines * Strong analytical and problem-solving skills * Good communication and writing skills * Ability to work effectively both independently and as part of a team ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance. At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture. To discover more, visit st.com/careers.
Pubblicato 2 mesi faVedi dettagliLegal Product Counsel
IbridoSatispay · Luxembourg, Luxembourg
seniorfull time501-1000FintechenglishAbout us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Legal Product Counsel, you’ll be the dedicated legal partner to our Product, Tech, and Design teams, embedding legal strategy directly into the product development lifecycle - from initial ideation to international launch. Here's what your day-to-day will look like: - End-to-End Product Counseling - Act as the primary legal architect for new products and features. You will also be embedded in the Product Team and proactively support the design phase to help Product Managers building up innovative and exciting new services and features that delight our customers. - Regulatory Navigation - Analyze complex financial and consumer protection regulations across European jurisdictions, translating legal requirements in product and design guidance. - Cross-Functional Collaboration - Partner closely with Product, Tech, Strategy, Marketing, Operations and Compliance teams to balance business objectives with smart risk management. - Consumer Law - Provide advice on financial, consumer protection laws and legal issues related to the B2C and B2B expansion of the Satispay ecosystem. Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? - Background & Experience - At least 5 years of experience as Product Counsel advising on technology products, commercial, and consumer law issues. Significant in-house experience within a fast-growing Tech or Fintech company is highly preferred. - Fintech & Product DNA - Deep familiarity with the fintech ecosystem (e.g., APIs, payment schemes, card networks, wallet architectures, open banking) and the regulatory complexities of scaling digital financial products across Europe. - Product Curiosity - A genuine passion for UX/UI, technology, and understanding how a product works under the hood. You enjoy bridging the gap between engineering logic and legal frameworks. - Strategic Risk-Taking - Ability to make decisions in ambiguous, fast-paced environments. You provide risk-adjusted recommendations, not just a list of legal restrictions. - Communication & Influence - Exceptional communication skills with the ability to distill dense legal concepts into clear, actionable advice for product managers, engineers, and executives. - Language Proficiency - Full professional fluency in English. Experience working in international environments or advising on cross-border European rollouts is a major asset. CareAbout: how we support your impact We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout: - ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) - 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries) - ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) - 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) - 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here https://www.satispay.com/en-it/company/values/. #LI-Hybrid #LI-VR1 By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/
Pubblicato 2 mesi faVedi dettagliLegal Product Counsel
IbridoSatispay · Amsterdam, Netherlands
midfull time501-1000FintechenglishPlease note that this opportunity requires relocation to our Milan or Luxembourg office. About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Legal Product Counsel, you’ll be the dedicated legal partner to our Product, Tech, and Design teams, embedding legal strategy directly into the product development lifecycle - from initial ideation to international launch. Here's what your day-to-day will look like: - End-to-End Product Counseling - Act as the primary legal architect for new products and features. You will also be embedded in the Product Team and proactively support the design phase to help Product Managers building up innovative and exciting new services and features that delight our customers. - Regulatory Navigation - Analyze complex financial and consumer protection regulations across European jurisdictions, translating legal requirements in product and design guidance. - Cross-Functional Collaboration - Partner closely with Product, Tech, Strategy, Marketing, Operations and Compliance teams to balance business objectives with smart risk management. - Consumer Law - Provide advice on financial, consumer protection laws and legal issues related to the B2C and B2B expansion of the Satispay ecosystem. Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? - Background & Experience - At least 5 years of experience as Product Counsel advising on technology products, commercial, and consumer law issues. Significant in-house experience within a fast-growing Tech or Fintech company is highly preferred. - Fintech & Product DNA - Deep familiarity with the fintech ecosystem (e.g., APIs, payment schemes, card networks, wallet architectures, open banking) and the regulatory complexities of scaling digital financial products across Europe. - Product Curiosity - A genuine passion for UX/UI, technology, and understanding how a product works under the hood. You enjoy bridging the gap between engineering logic and legal frameworks. - Strategic Risk-Taking - Ability to make decisions in ambiguous, fast-paced environments. You provide risk-adjusted recommendations, not just a list of legal restrictions. - Communication & Influence - Exceptional communication skills with the ability to distill dense legal concepts into clear, actionable advice for product managers, engineers, and executives. - Language Proficiency - Full professional fluency in English. Experience working in international environments or advising on cross-border European rollouts is a major asset. CareAbout: how we support your impact We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout: - ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) - 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries) - ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) - 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) - 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here https://www.satispay.com/en-it/company/values/. #LI-Hybrid #LI-VR1 By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/
Pubblicato 2 mesi faVedi dettagliLegal Product Counsel
IbridoSatispay · London, United Kingdom
midfull time501-1000FintechenglishPlease note that this opportunity requires relocation to our Milan or Luxembourg office. About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Legal Product Counsel, you’ll be the dedicated legal partner to our Product, Tech, and Design teams, embedding legal strategy directly into the product development lifecycle - from initial ideation to international launch. Here's what your day-to-day will look like: - End-to-End Product Counseling - Act as the primary legal architect for new products and features. You will also be embedded in the Product Team and proactively support the design phase to help Product Managers building up innovative and exciting new services and features that delight our customers. - Regulatory Navigation - Analyze complex financial and consumer protection regulations across European jurisdictions, translating legal requirements in product and design guidance. - Cross-Functional Collaboration - Partner closely with Product, Tech, Strategy, Marketing, Operations and Compliance teams to balance business objectives with smart risk management. - Consumer Law - Provide advice on financial, consumer protection laws and legal issues related to the B2C and B2B expansion of the Satispay ecosystem. Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? - Background & Experience - At least 5 years of experience as Product Counsel advising on technology products, commercial, and consumer law issues. Significant in-house experience within a fast-growing Tech or Fintech company is highly preferred. - Fintech & Product DNA - Deep familiarity with the fintech ecosystem (e.g., APIs, payment schemes, card networks, wallet architectures, open banking) and the regulatory complexities of scaling digital financial products across Europe. - Product Curiosity - A genuine passion for UX/UI, technology, and understanding how a product works under the hood. You enjoy bridging the gap between engineering logic and legal frameworks. - Strategic Risk-Taking - Ability to make decisions in ambiguous, fast-paced environments. You provide risk-adjusted recommendations, not just a list of legal restrictions. - Communication & Influence - Exceptional communication skills with the ability to distill dense legal concepts into clear, actionable advice for product managers, engineers, and executives. - Language Proficiency - Full professional fluency in English. Experience working in international environments or advising on cross-border European rollouts is a major asset. CareAbout: how we support your impact We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout: - ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) - 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries) - ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) - 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) - 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here https://www.satispay.com/en-it/company/values/. #LI-Hybrid #LI-VR1 By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/
Pubblicato 2 mesi faVedi dettagliLegal Product Counsel
IbridoSatispay · Berlin, Germany
midfull time501-1000FintechenglishPlease note that this opportunity requires relocation to our Milan or Luxembourg office. About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Legal Product Counsel, you’ll be the dedicated legal partner to our Product, Tech, and Design teams, embedding legal strategy directly into the product development lifecycle - from initial ideation to international launch. Here's what your day-to-day will look like: - End-to-End Product Counseling - Act as the primary legal architect for new products and features. You will also be embedded in the Product Team and proactively support the design phase to help Product Managers building up innovative and exciting new services and features that delight our customers. - Regulatory Navigation - Analyze complex financial and consumer protection regulations across European jurisdictions, translating legal requirements in product and design guidance. - Cross-Functional Collaboration - Partner closely with Product, Tech, Strategy, Marketing, Operations and Compliance teams to balance business objectives with smart risk management. - Consumer Law - Provide advice on financial, consumer protection laws and legal issues related to the B2C and B2B expansion of the Satispay ecosystem. Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? - Background & Experience - At least 5 years of experience as Product Counsel advising on technology products, commercial, and consumer law issues. Significant in-house experience within a fast-growing Tech or Fintech company is highly preferred. - Fintech & Product DNA - Deep familiarity with the fintech ecosystem (e.g., APIs, payment schemes, card networks, wallet architectures, open banking) and the regulatory complexities of scaling digital financial products across Europe. - Product Curiosity - A genuine passion for UX/UI, technology, and understanding how a product works under the hood. You enjoy bridging the gap between engineering logic and legal frameworks. - Strategic Risk-Taking - Ability to make decisions in ambiguous, fast-paced environments. You provide risk-adjusted recommendations, not just a list of legal restrictions. - Communication & Influence - Exceptional communication skills with the ability to distill dense legal concepts into clear, actionable advice for product managers, engineers, and executives. - Language Proficiency - Full professional fluency in English. Experience working in international environments or advising on cross-border European rollouts is a major asset. CareAbout: how we support your impact We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout: - ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) - 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries) - ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) - 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) - 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here https://www.satispay.com/en-it/company/values/. #LI-Hybrid #LI-VR1 By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/
Pubblicato 2 mesi faVedi dettagli