IT Technician

OUR STORY At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today. When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world. Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential. Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you. Job Description STMicroelectronics Malta is seeking a skilled and motivated IT Technician to join our IT Team. The role involves monitoring, maintaining, and ensuring the proper execution of daily IT scheduled procedures, including daily cut-off procedures, backups, and the maintenance of DTIT manufacturing peripherals such as printers, microterminals, and computers. The job holder shall work on a 4 Shift pattern, consisting of Day (06:00 till 18:00), Night (18:00 till 06:00), Rest and Off, including weekends and Public Holidays. Duties & Responsibilities The responsibilities include, but are not limited to: * Provide first-level support for production operations, on a 24/7 basis if needed. * Monitor servers and system dashboards to detect anomalies, outages, or performance degradation. * Monitor daily IT procedure flows, backups, and hardware using appropriate tools. * Acknowledge system alerts, analyse root causes, and perform initial troubleshooting based on standard operating procedures. * Log all incident actions in ServiceNow and document resolution steps. * Escalate unresolved or complex issues to the relevant second-level engineering teams. * Diagnose and resolve basic network issues, UTP network cable terminations * Manage service requests and incidents through the ticketing system. * Install and configure computer security software as needed. * Respond promptly to network and service issues. * Provide technical support to users on-site or remotely. Skills & Qualifications The ideal candidate shall: * Hold a diploma (MQF Level 4) in IT or Computer Technology. * Have proven experience as an IT Technician or in a related role. * Demonstrate excellent diagnostic and problem-solving skills. * Possess strong communication and interpersonal skills. * Have excellent organizational and time-management skills. * Have a good knowledge of computer systems and networks. Join us and take the first step towards becoming a future starter at ST, where your growth and success matter! ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance. At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture. To discover more, visit st.com/careers.