Leonardo · Luton - Cap. Green 300, United Kingdom

Job Description: Your impact At Leonardo, we have a fantastic new opportunity for a Principal Technical Support Engineer to join us within the Customer Support and Service Solutions (CS3) line of business. In the role of Principal Technical Support Engineer, you will be part a multi discipline engineering team providing the back office technical activities required to support Electronic Warfare Systems and Defensive Aid products installed in Fixed and Rotary Wing Platforms of UK and Global customers, in line with contractual requirements. You will have the opportunity to work across the full range of in-service technical elements including software, hardware, test solutions, processes and upgrades applying problem solving, collaboration and continuous improvement skills to create optimal solutions. You will work closely with the internal Leonardo teams and with external stakeholders, including suppliers, partners and customers, with the ability to influence front-line availability of critical equipment. As a Principal Technical Support Engineer, you will bring: Experience of working in a service-oriented team that supports the needs of customers, in-service support for the Electronic Warfare/ Defensive Aids Sub-System across multiple customers’ platforms A technical background in integrating, troubleshooting, and/or supporting hardware, embedded software or test solutions related to complex electronic systems, providing the ability to respond to detailed technical queries from our customers An ability to balance competing needs and ascertain when to prioritise and escalate issues in order to meet critical delivery timescales A willingness to take ownership of the maintenance, upgrade, calibration, consumables and supporting documentation for the main equipment and test equipment and associated software The resourcefulness to ensure robust quality, availability, cost and time trade-offs are undertaken to optimise the service provided from both a business and customer perspective A capability to track and report on progress to internal stakeholders. Support the Project Engineering Management team to ensure customer Key Performance Indicators and Service Level Agreements are met or exceeded Self-motivation with an aptitude for problem solving and the drive to resolve difficult issues Professional discipline to ensure application of appropriate engineering tools / techniques, including ensuring that relevant mandatory training is completed and processes followed. Where suitable, make recommendations for adoption of best practice or tailoring The confidence to escalate emerging issues and levels of risk and help define opportunities and risk mitigation options A capacity to coordinate multi-stakeholder input into reports, presentations and reviews for delivery to internal and external customers and stakeholders An ability to foster relationships and networks within and outside CS3 and actively identify and champion opportunities for continuous improvement and capability enhancement The enthusiasm to develop, coach or mentor other engineers to help grow the skills and knowledge within the Team This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: https://careers.uk.leonardo.com/gb/en/security-and-vetting Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we’re here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! #LI-AP1 Primary Location: GB - Luton - Cap. Green 300 Contract Type: Permanent Hybrid Working: Hybrid

Leonardo · Luton - Cap. Green 300, United Kingdom

Job Description: Salary: £59, 400 to £84,955 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact: Leonardo has a fantastic opportunity for a Lead Test Solutions Engineer to support the Engineering Management and development of Test Solutions. As the engineering point of contact and Lead Engineer for the subcontract of complex test solutions, the Lead Test Solutions Engineer will need to be a talented and experienced Engineer, familiar with working on complex electronic (ideally RF, Digital and analogue based) Test Solutions. What you will do: The scope of work can range from design and technical problem solving to test solution development Lead in subcontracting complex test solutions to the supply chain Create and capture Test Equipment Requirements for RF, Digital and Analogue based test systems Create and capture Production Test Requirements for main equipment, covering PCB and System Level testing Support subcontracting complex test solutions to the supply chain Support the relationships between LEUK and 3rd party suppliers to deliver test solutions to schedule and budget, working alongside other functions/teams Ensure the main product supplier technical queries are resolved in a timely manner Ensure effective implementation of the company's Life-cycle design reviews Identify technical risks and mitigation strategies e.g. with test solutions or obsolescence Maintain the main equipment configuration baseline with 3rd party supplier information Support the integration and commissioning of delivered test solutions Input to Material Review Boards and Failure Review Boards Concession management – ensuring effective closure plans are in place and enacted Perform Design for Test assessments on analogue, digital and RF products What you’ll bring Hands-on experience of designing complex Test Solutions for the full life cycle Good understanding of a range of electronic technologies from dc to light or a good understand of Systems/Software engineering lifecycle. Experience of working with external suppliers and outsourcing complex work packages. Experience of NI LabVIEW & TestStand. Degree qualified (or equivalent) Good schedule planning and budget control experience Ability to communicate effectively with a wide range of stakeholders Strong leadership competency but also can demonstrate team working skills Knowledge of engineering life cycle and business process. It would be nice if you had: Good understanding of digital/analogue/RF systems with ESM and ECM Experience of working in the defence electronics sector, ideally with airborne sensor systems. Chartered Engineer status, or a member of a professional engineering institution Travel within the UK and Europe may be required for this role. Security Clearance This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: https://careers.uk.leonardo.com/gb/en/security-and-vetting Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we’re here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Luton Primary Location: GB - Luton - Cap. Green 300 Contract Type: Permanent Hybrid Working: Hybrid